She praises her staff for being great team members who are flexible
with helping out where need be. “It’s very challenging but it’s also very
rewarding. Without the staff, we couldn’t have done it,” she states of her
close-knit work family.
believes that the experience working in the environment can provide
a valuable lesson. “I hope everybody can experience the food industry
at one point because I think that it can help everybody in work ethics,
perspective, compassion and customer service. Even though they
might be in food service, that person could be your son, your daughter,
your mother.”
Though a very rewarding job, it’s not without its challenges. The
biggest challenge she faces is having adequate staff as hiring and
retaining staff becomes more challenging over the years. This makes
her job more difficult, requiring her to juggle a diversity of duties.
She feels that her parents, separately, were her greatest influences,
each providing a different impact on her. “They balance each other out
in the restaurant business and they both bring great attributes to the
table and I hope to have gained the positive attributes from the both of
them,” she reflects.
A New Focus
The Woehl’s also own Rock Bottom Burgers & Beers in Yankton but
her primary focus remains with Yesterday’s and now a new venture. In
August 2017, Cyhawk Hospitality, a franchisee of Perkins Restaurants’,
purchased the building from them, anticipating a new Perkins
Restaurant to open the first part of November. She is excited to work
with Cyhawk hospitality where she and most of the staff will remain
with the restaurant, keeping the feeling of a family operated business.
She explains, “Truly, it was a family restaurant, it started as a family.
It is still family, and although we will be Perkins, we will still be a
family run business.” A benefit of the business being family operated is
the availability of getting an additional hand when needed, being just
one phone call away.
Though there are differences between Yesterday’s Café and the
new Perkins, there are similarities as well. One is the importance of
customer service, a favorite aspect of hers.
“My two favorite parts are the customers as well as the staff.” She
enjoys the customers sharing their stories and their families with
her. “There’s a lot of great customers in Yankton. The customers are
awesome,” she beams.
Reflection
The dynamic businesswoman likes a variety of hobbies during
her downtime: reading late at night, growing flowers and getting to
the beach when she can where she likes to swim. She and Toby enjoy
taking his motorcycle out for a ride when the weather permits. She also
likes organization, explaining, “I like to work. One of my hobbies is just
work. If I’m not productive, then I’m not enjoying my day.”
Woehl is thankful when reflecting on her success as she explains, “I
couldn’t do it without my family, the support of our family, as well as
our customers and the other team members.” They will be expanding
their staff as they will be hiring an additional 110 full- and part-time
team members with the new company.
Rewards and Challenges
Woehl is a recognizable role model in her view of workers in this
fast-paced industry, believing that those who have worked in the
restaurant trade for some time tend to be hard workers. She also
vBy Julie Eickhoff
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